After each use, let the device air-dry completely — that’s the key step. For a deep clean, rinse the cup interior and mouthpiece in warm water and flush the mesh with distilled water. Water only — no soap or vinegar.

Daily MaintenanceAfter each use, tip out any leftover saline and remove the nozzle cap so the device can air-dry completely before you store it. This is the most important step &#x2014; a fully dried device won&#x2019;t grow anything, and the small amount of salt that dries on the surface is normal and helps discourage buildup. Wipe the main unit with a dry cloth if needed; never rinse or submerge it.Deep Cleaning (when it looks dirty, after illness, or for a thorough refresh)<ol><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">You can separate the cup assembly from the device body for this &#x2014; but keep the metal contact pins dry. Only wash and rinse the inside of the cup and the mouthpiece.</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Rinse the cup interior and mouthpiece under warm water (under 104&#xB0;F / 40&#xB0;C).</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Flush the mesh by running a little distilled water through the cup on a normal cycle. Don&#x2019;t touch, wipe, or scrub the mesh &#x2014; water only.</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Gently shake the cup assembly from side to side (5&#x2013;10 times) to clear water from the mesh holes.</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Set the parts on a clean, dry towel and let them air-dry completely (a few hours) before reassembling.</li></ol>Please avoid: soap or dish detergent, vinegar, and sterilizing tablets &#x2014; on this model they can leave residue in the mesh or wear it down over time. Warm water and distilled water are all it needs. Don&#x2019;t wet the contact pins, don&#x2019;t submerge the main unit, and don&#x2019;t use hot water or heat to dry.If it won&#x2019;t mist after cleaning: there&#x2019;s likely a little water trapped in the mesh &#x2014; shake the cup assembly again to clear the holes and it should mist normally.

How/When to clean your VocalMist

Having trouble getting adequate mist output from your VocalMist nebulizer? Below, you’ll find a series of steps to help you identify the cause and get your VocalMist back to performing effectively. Note about i

Having trouble getting adequate mist output from your VocalMist nebulizer? Below, you&#x2019;ll find a series of steps to help you identify the cause and get your VocalMist back to performing effectively.Note about indicator lights: If you notice a blinking or flashing light, still use the physical troubleshooting steps below. There is not a reliable fixed light-code map, so the light alone does not identify a specific cause.<hr data-start="272" data-end="275"><h3 data-end="310" data-start="277" id="1-ensure-proper-charging">1. Ensure Proper Charging</h3><ul data-end="527" data-start="311"><li data-end="527" data-start="311" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Fully Charge the Device<ul data-end="527" data-start="345" style="font-size: initial; font-family: initial; color: initial;"><li data-end="452" data-start="345" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Connect your VocalMist nebulizer to a power source using the included USB cable for at least 1.5 hours.</li><li data-end="527" data-start="455" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">A low or insufficient battery often leads to weak or nonexistent mist.</li></ul></li></ul><hr data-start="529" data-end="532"><h3 data-end="585" data-start="534" id="2-verify-youre-using-the-correct-solution">2. Verify You&#x2019;re Using the Correct Solution</h3><ul data-end="769" data-start="586"><li data-end="769" data-start="586" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Use VocalMist Hydration Formula<ul data-end="769" data-start="628" style="font-size: initial; font-family: initial; color: initial;"><li data-end="693" data-start="628" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Your nebulizer is optimized for our own isotonic saline solution.</li><li data-end="769" data-start="696" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Substituting other liquids can damage the device or reduce mist output.</li></ul></li></ul><hr data-start="771" data-end="774"><h3 data-end="826" data-start="776" id="3-clear-liquid-accumulation-in-the-nozzle">3. Clear Liquid Accumulation in the Nozzle</h3><ul data-end="1009" data-start="827"><li data-end="1009" data-start="827" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Gently Shake the Unit<ul data-end="1009" data-start="859" style="font-size: initial; font-family: initial; color: initial;"><li data-end="937" data-start="859" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Sometimes, excess liquid can collect within the nozzle, blocking the mesh.</li><li data-end="1009" data-start="940" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">A light shake can free the mesh and restore normal mist production.</li></ul></li></ul><hr data-start="1011" data-end="1014"><h3 data-end="1059" data-start="1016" id="4-inspect-and-adjust-any-compressed-pins">4. Inspect and Adjust any Compressed Pins</h3><ul data-end="1430" data-start="1060"><li data-end="1165" data-start="1060" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Detach the Saline Cup<ul><li data-end="1165" data-start="1094" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Press the white button on the back of the device to remove the cup from the charger.</li></ul></li><li data-end="1303" data-start="1166" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Check the 3 Gold Pins<ul><li data-end="1303" data-start="1200" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">These pins (on the bottom of the cup) should be fully extended to ensure proper electrical contact.</li></ul></li><li data-end="1430" data-start="1304" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Adjust Compressed Pins<ul><li data-end="1430" data-start="1339" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">If any pin looks pushed in, carefully pull or press it back to a fully extended position.</li></ul></li></ul><hr data-start="1432" data-end="1435"><h3 data-end="1483" data-start="1437" id="5-look-for-corrosion-or-discoloration">5. Look for Corrosion or Discoloration</h3><ul data-end="1916" data-start="1484"><li data-end="1621" data-start="1484" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Examine All Connectors<ul data-end="1621" data-start="1519" style="font-size: initial; font-family: initial; color: initial;"><li data-end="1621" data-start="1519" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Check both the gold pins on the saline cup and the circular connectors on the main (battery) unit.</li></ul></li><li data-end="1799" data-start="1622" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Remove Corrosion<ul data-end="1799" data-start="1651" style="font-size: initial; font-family: initial; color: initial;"><li data-end="1799" data-start="1651" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">If you see discoloration, gently scrape the affected area with a thin metallic object (e.g., a paperclip) until the underlying metal is visible.</li></ul></li><li data-end="1916" data-start="1800" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Reattach Firmly<ul data-end="1916" data-start="1828" style="font-size: initial; font-family: initial; color: initial;"><li data-end="1916" data-start="1828" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Once everything is clean and aligned, firmly snap the saline cup back onto the device.</li></ul></li></ul><hr data-start="1918" data-end="1921"><h3 data-end="1953" data-start="1923" id="6-deep-clean-the-mesh">6. Deep Clean the Mesh</h3><ul><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Flush the mesh: add a small amount of distilled water to the saline cup and run the device to nebulize it through, which clears buildup from the mesh. Use water only.</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Gently shake the cup assembly from side to side (5&#x2013;10 times) to release any water trapped in the mesh holes.</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Let the cup air-dry completely before using it again.</li></ul><hr data-start="2257" data-end="2260"><h3 data-end="2288" data-start="2262" id="need-further-help">Need Further Help?</h3>If you&#x2019;ve attempted all of the above steps and are still experiencing issues, please contact us<a data-end="2418" data-start="2374" rel="noopener"></a> with the following details:<ul data-end="2571" data-start="2447"><li data-end="2483" data-start="2447" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Your order number (if available)</li><li data-end="2520" data-start="2484" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">A brief description of the issue</li><li data-end="2571" data-start="2521" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Which troubleshooting steps you&#x2019;ve already tried</li></ul>We&#x2019;re here to help you get the best performance out of your VocalMist nebulizer.

Troubleshooting Steps for Your VocalMist Nebulizer

Can't find your question answered here? Click here to submit a ticket to our support team!

CLEANING & TROUBLESHOOTING

How/When to clean your VocalMist

Troubleshooting Steps for Your VocalMist Nebulizer